To place an order, browse the products on our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, etc.), Amex PayPal, Apple Pay, GPay, Shop Pay, UnionPay and other local payment options depending on your location.

If you need to cancel your order, please contact us as soon as possible with your order number. If your order has not yet been shipped, we can cancel it and process a refund (if applicable).

However, if your order has already been dispatched, we may need to arrange a return instead. Reach out to our support team, and we’ll be happy to assist you.

Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

Shipping costs and options depend on your location and the items ordered. Details are provided at checkout before completing your purchase.

Delivery times vary depending on your location and shipping method selected. Typically, it takes 7-15 business days for standard shipping.

If your order arrives damaged, please contact us with photos of the damaged item and packaging. For lost orders, contact us so we can assist with tracking or replacement.

We accept returns within 30 days of purchase, provided the item is unused, in its original packaging, and accompanied by proof of purchase. Some items may not be eligible for return, such as sale items or perishable goods. To initiate a return, contact our customer service team, and they will provide you with instructions and a return authorisation number.

Refunds are processed within 7–10 business days after we receive and inspect the returned item.

No, you can shop as a guest.